Terms of Service

This website is operated by Penbrook Properties LLC. By accessing or using this website, you agree to these Terms of Service and the House Partner Privacy Policy. If you do not agree, do not use the website.

Website content is provided for general educational and informational purposes.

It does not constitute legal, tax, lending, investment, real estate, or financial advice and should not be relied upon as a substitute for advice from a qualified professional who understands your circumstances.

House Partner is not a lender, mortgage servicer, law firm, government agency, or HUD-approved housing counseling agency. Information concerning foreclosure, home repairs, property transactions, or home equity may not apply to every person or property.

Nothing on this website constitutes an offer to:

• Purchase a property.
• Provide a loan or other financing.
• Fund or facilitate home repairs.
• Enter into an equity-based arrangement.
• Stop or prevent foreclosure.
• Provide any other particular transaction or outcome.

Submitting information does not create a contract, agency relationship, fiduciary relationship, partnership, or obligation for House Partner to provide a particular solution.

Any potential option depends on factors that may include the property, available equity, property condition, title, amounts owed, repair requirements, the homeowner’s circumstances, due diligence, and mutually acceptable written terms.

Eligibility, timing, property value, transaction terms, and results are not guaranteed.

You agree that information you submit will be accurate to the best of your knowledge and that you are authorized to provide it.

Do not provide another person’s confidential or personal information without proper authorization. You remain responsible for reviewing any proposed terms and making independent decisions regarding your property.

Penbrook Properties LLC may send non-marketing customer care text messages to people who provide separate SMS consent through the House Partner website. These messages may include follow-up questions, call or appointment coordination, and updates concerning a property inquiry.

Message frequency may vary. Message and data rates may apply. Reply STOP to opt out of text messages or HELP for assistance. SMS consent is not a condition of purchasing property, goods, or services. See our Privacy Policy for more information.

Carriers are not liable for delayed or undelivered messages.

You must be at least 18 years old to opt in to or use Penbrook Properties LLC's SMS messaging program.

You may use this website only for lawful, personal purposes.

You may not:

• Interfere with the website or attempt to bypass its security.
• Use automated systems to scrape, overload, or misuse the website.
• Submit false, fraudulent, unlawful, or misleading information.
• Impersonate another person or misrepresent your authority.
• Copy or commercially exploit website content in violation of applicable law.
• Use the website in a way that infringes the rights of House Partner or another person.

The website’s design, text, graphics, logos, and other original content are owned by or licensed to Penbrook Properties LLC and are protected by applicable intellectual-property laws.

These terms do not grant you ownership of any House Partner content, name, logo, or branding.

The website may contain third-party tools, chat services, integrations, or links.

House Partner does not control third-party websites or services and is not responsible for their availability, content, security, terms, or privacy practices. Your use of a third-party service is governed by that provider’s terms and policies.

We work to keep the website useful, accurate, and available, but it is provided on an “as is” and “as available” basis.

To the fullest extent permitted by law, Penbrook Properties LLC disclaims warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, and uninterrupted or error-free operation.

Website information may become outdated, contain errors, or be unavailable temporarily.

To the fullest extent permitted by law, Penbrook Properties LLC and its owners, personnel, contractors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from the use of, or inability to use, this website.

Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited.

These terms are governed by the laws of the State of Utah, without regard to conflict-of-law principles.

Any dispute concerning these terms or the website will be handled in a court of competent jurisdiction unless the parties agree to another lawful dispute-resolution process.

We may update these Terms of Service periodically. Updated terms will be posted on this page with a revised “Last updated” date.

Continued use of the website after an update constitutes acceptance of the updated terms.